Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

As soon as you have made your first PayPal payment, the video content will be unlocked.
The payments are taken on the same day each month / year that you signed up. So if you signed up on the 8th of the month, your next payment will come out on the 8th of the following month.
This is often the case if you have used a different PayPal email to your subscribe email, or have set up an account but not made a payment. If you just need to make your first payment, please head to and you’ll be prompted to either sign up (if new) or login to your existing account - you can then follow the payment options.
If you feel Education & Bass is not for you, you can cancel your subscription by heading to your profile page and clicking 'CANCEL MEMBERSHIP' at the bottom left of the page. Please do tell us why though - we're always updating content and listening to you so let us know what you'd like to see!

Using the content

Courses consist of a series of videos to either make a tune, tackle mastering or other longer processes. Tutorials cover specific elements in one video - for example how to make a fat kick drum. Lectures cover theory, history and more academic style learning.
We generally cover Logic, Ableton and Cubase. Each tutorial uses a different DAW, but you can apply all the theory to which ever DAW you use.
Mentoring is not included in the standard monthly / annual plans, but please head to the Mentoring page and contact us to find out more.

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